Returns & Exchanges

At Dixxon Flannel Co., we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn items.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Choose Your Option

  Select whether you would like to exchange your item for a different size, receive store credit, or get a refund to your original payment method.

• 3.
  Print and Pack

  Download and print your prepaid shipping label, then securely pack your items in their original packaging with all tags attached.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking number; we will process your request within 5-7 business days of receipt.